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Conditions of Carriage and Tariffs

Conditions of Carriage

The Conditions of Carriage document provides general information related to booking and flying with Air Pacific and Pacific Sun. It’s important that you familiarize yourself with our general Condition of Carriage prior to booking.

Conditions of Carriage

Contingency Plan for Lengthy Tarmac Delays

Air Pacific, in compliance with 14 CFR Part 259, has adopted this contingency plan to mitigate hardships for airline passengers during lengthy tarmac delays.  This plan applies to Air Pacific’s scheduled and public charter flights at large, medium and small hub and non-hub U.S. airports where Air Pacific operates.

Contingency Plan for Lengthy Tarmac Delays

Customer Service Plan

Air Pacific, in compliance with 14 CFR Part 259, has adopted this customer service plan to monitor the effects of irregular flight operations on airline passengers and provide substantive responses to airline passenger complaints within the required timeline. This plan applies to Air Pacific’s scheduled and public charter flights to large, medium and small hub and non-hub U.S. airports where Air Pacific operates.

Customer Service Plan 

Tariffs

Tariffs contains the detailed terms and conditions of carriage which have been filed with the relevant governing bodies. Air Pacific is required to publish these rules for public review. Please select the item of interest, which will open a scanned copy of the filed Tariff conditions.

Acceptance of Baggage FJ-44
Acceptance of Courier Shipments as Baggage FJ-52
Administrative Formularize – Passports, Visa and Tourist Cards FJ-21
Animals FJ-48
Application of Tariff FJ-14
Cabin-Seat Baggage and Charges FJ-51
Capacity Limitations FJ-26
Carriage of Physically Handicapped Passengers FJ-16
Checked and Carry-On Baggage FJ-50
Conditions and Charges for Acceptance of Special Items FJ-45-FJ47
Currency of Payment FJ-33
Definitions FJ-3-FJ-9
Denied Boarding Compensation FJ-37-FJ-40-C
Denied Boarding Compensation Part II – Departing Canada. FJ-37-FJ-40-C
Dogs Trained to Lead the Blind/To Detect explosives/To Assist the Deaf/For Search and Rescue FJ-49
Electronic Surveillance of Passengers and Baggage FJ-15
Excess Baggage Charges FJ-55-FJ-56-A
Excess Value Charges for Baggage FJ-57
Extension of Credit FJ-32
Fares FJ-58-FJ-62
Free Baggage Allowance FJ-53-FJ54
Group Conditional Reservations from the U.S.A FJ-27-FJ-28
Liability of Carriers FJ-22-FJ-24
+[N]Navigation Surcharges FJ-18-A
Passenger Express EN route FJ-19
Refunds FJ-41-FJ43
Refusal to Transport – Limitations of Carrier FJ-17-FJ-18
Reservations FJ-25
Revised Routing, Failure to Carry and Missed Connections FJ-34-FJ-35
Routings FJ-64
Schedules, Delays and Cancellation of Flights FJ-36
Standard Format of Electronic Rules FJ-10-FJ-13
Stopovers FJ-63
Table of Contents
Taxes, Surcharges FJ-20
Tickets FJ-29-FJ-31

* Tariffs are subject to change without notice.